KPMG LLP of New York has announced KPMG AI Trust, a suite of services to help clients ensure AI reliability, accountability and transparency as they scale AI applications, leveraging KPMG’s leading Trusted AI framework and the ServiceNow AI Control Tower. The proprietary solutions for clients are being built and scaled using the AI technology of KPMG’s longstanding global alliance partner ServiceNow to create tools and processes that are designed to address the lifecycle of AI adoption.
The KPMG AI Trust services leverage AI, including agents, to help clients improve value and address risk from AI strategy through operations with readiness, compliance, legal, regulatory, security and risk transformation governance tech solutions. The suite of services offers a broad set of tools to help clients navigate the complexities of AI intake, assessment, development, deployment, management and monitoring, with the aim of ensuring that AI systems are secure, compliant and ethically sound.
As data privacy and security concerns increase for organizations, 82% of leaders see risk management as their biggest challenge and 73% said data privacy and security is paramount when choosing a Gen AI (LLM) provider, according to the KPMG AI Quarterly Pulse survey. In addition, the recent Trust, attitudes and use of artificial intelligence global study showed that only 46% of people surveyed globally are willing to trust AI systems.
“We are at a critical turning point where AI is moving fast, but governance is lagging. It’s not enough for AI to simply work; it needs to be trustworthy. By activating KPMG AI Trust with alliance partners like ServiceNow, we are taking a significant step forward in AI governance to set a new standard for AI risk management across all industries,” shared Bryan McGowan, global trusted AI leader and US trusted AI leader, KPMG US.