YOU CAN’T IMPROVE WHAT YOU DON’T MEASURE

In the quest for achieving lofty goals, firm leaders can sometimes miss the bigger picture. One of the methods to prevent this from happening is to fully understand the profession’s practice management benchmarks in key areas.

Understanding practice management benchmarks keeps leaders looking forward. Benchmarking helps leaders evaluate their firm operations compared to that of their competition. Key performance indicators highlight areas for improving processes, considering new approaches, upgrading technologies, increasing profits, and strengthening client and staff loyalty.