Princeton, N.J.-based IPA Top 100 firm Withum (FY24 net revenue of $610.7 million) has launched Aiwyn Experience, a unified, custom-branded client portal developed in collaboration with Aiwyn to streamline client engagement across the service lifecycle.
The platform consolidates traditionally disconnected client-facing tools into a single system, simplifying processes from request intake and document exchange to deliverables and payments. The launch reflects the firm’s continued investment in digital transformation and focus on evolving client expectations.
“Our collaboration with Aiwyn reflects our commitment to meeting clients where they are in an increasingly digital environment,” said Mike Yarrow, Partner, ClientConnect Lead at Withum. “We didn’t just want to adopt technology; we wanted to shape the future of client engagement across tax, audit and advisory services. This platform gives us the flexibility to showcase the Withum brand while delivering a seamless, intuitive experience for our clients.”
“Working with Withum validates our vision of a connected client ecosystem in professional services,” said Justin Adams, CEO of Aiwyn. “Withum’s willingness to collaborate helped shape a platform that differentiates firms through technology while improving client experience in meaningful, measurable ways.”
The platform features a modular architecture with native integrations and open APIs, offering capabilities such as request management, e-signatures, document organization, deliverables distribution, integrated payments and centralized messaging to reduce manual coordination and system switching. The launch reflects a broader shift among professional services firms toward unified client engagement platforms that replace fragmented tools, improve scalability and support growth without proportional increases in overhead.
