New York-based KPMG LLP has announced the launch of KPMG Workbench – KPMG’s foundational and single AI platform designed to scale global adoption and integration of AI, while enhancing trust and control over AI across all geographies and teams. It is part of the global organization’s multi-billion dollar investment in AI and agentic transformation and is the foundation that will underpin KPMG firms’ client delivery platforms, KPMG Digital Gateway (Tax), KPMG Velocity (Advisory) and KPMG Clara.
This is the latest of several AI announcements from KPMG following recent investments with Microsoft and other alliance partners to help create value, faster by bringing innovative digital solutions, efficiency gains and advanced technology in practical ways to clients.
Highlights of the platform:
- KPMG Workbench has a network of 50 AI assistants (agents) and chatbots that interact with each other across multiple sectors, with nearly a thousand AI assistants in development to meet diverse client needs. These agents, built to work with a range of large language models (LLMs), work as digital teammates alongside KPMG professionals to help provide quicker, quality, trusted solutions for clients.
- KPMG Workbench is a flexible platform built on Microsoft Azure AI Foundry Services that allows for interoperable, agent to agent communications. In addition, it brings together capabilities from across the KPMG ecosystem of alliance partners, such as Oracle, Salesforce, ServiceNow, Workday and more, so clients accessing it can choose the model or AI agent that fits their task.
- KPMG Workbench will help enable the next generation of KPMG’s AI-enabled client service delivery, including innovative and content rich ‘Services as Software’ (SaS) that aims to provide KPMG clients with AI tools steeped in the firm’s deep industry expertise and experience.
- KPMG Workbench has built-in data sovereignty, meaning clients can maintain full control of how their data is stored and processed and manage diverse risk and governance needs, helping them to meet local and global regulatory requirements.
- KPMG is the first organization in the world to achieve BSI/ISO 42001* certification for AI Management Systems and every agent and tool on KPMG Workbench is accredited with a KPMG “Trusted AI stamp”– ensuring every tool and agent has been assessed against the firm’s 10 pillar Trusted AI Framework.
“Clients tell us that their ability to orchestrate and control their agents in a secure way is becoming their number one concern. They also want a multi-model platform rather than being locked into one provider. Recognizing this, and KPMG’s own needs as a complex global business, the strategy was to build a foundational AI platform that has sovereign data capabilities and enables our people to integrate AI models into one environment that is embedded in our Trusted AI Framework. With KPMG Workbench, we’re combining advanced AI agents with the insight, judgment and deep expertise of our people to deliver smarter solutions for clients, faster and with full confidence in their security and compliance,” shared David Rowlands, global head of AI, KPMG International.
